Find answers to common questions about DIGISOVIA below.
What is DIGISOVIA?
DIGISOVIA is a digital marketplace focused on software, productivity tools and digital solutions. We offer curated digital products for individuals, professionals and businesses.
How do I receive my product?
After payment confirmation, you will receive your product according to the product’s delivery method. Most digital products are delivered by email or made available in your account dashboard. Some items may require manual review before delivery.
What payment methods are accepted?
We accept major credit and debit cards through our secure payment processor, as well as other methods supported at checkout. All transactions are processed in USD.
What if my product doesn’t work?
If you experience any issue with a product, please contact our support team at contact@digisovia.com. We will review your case and work with you to resolve the problem, including providing a replacement or refund when appropriate under our Refund Policy.
Can I get a refund?
Refunds are available in specific situations, such as non-working products or duplicate purchases, subject to the terms outlined in our Refund Policy. Because our products are digital, all refund requests are reviewed on a case-by-case basis.
How do I contact support?
You can reach us by email at contact@digisovia.com or by phone at +1 763 766 3019. We aim to respond to all inquiries as quickly as possible during business hours.